If you are not receiving emails from Boardable, it most likely is due to some sort of block occurring in your mail. Check junk, spam, other, and any folders the mail app may be routing the messages to.
The following emails are what should be added to an allowlist, otherwise known as unblock or safe senders list:
If needed, our IP address is: 22.214.171.124.
If unsure how to allow emails in the specific mail app used, try searching the web for answers.
Open an internet browser
The following are suggested searches to type:
How do I allow an email address in Gmail [replace Gmail with the name of your email app, such as Outlook, Apple Mail, Yahoo, etc.]
How do I unblock an email in Mac mail?
Why am I not receiving emails from a particular sender?
Do I have quarantined emails?
These types of searches will pull up links to articles specific to the mail apps you are using, such as:
Boardable System Requirements: learn about the systems requirements needed to enjoy an optimum experience in the Boardable platform
Understanding Boardable Domains and More: learn about what should be on your allowlist for domains as well as VPN and firewall information for the Boardable platform
Troubleshooting: Why am I receiving duplicate email notifications?: try this quick fix to disable unwanted duplicate email notifications