Update Account Roles
Note: Account Roles are assigned by the Organization Admin when the user is created, refer to Related Articles for more information on adding a user.
Only an Organization Admin can change a user's Account Role.
To change a user's Account Role:
Click People in the left-hand navigation bar
Find the user whose role needs to be updated, and click edit next to that user's name
Click Account Role from the tab options in the left navigation panel
Click the appropriate designation: Member, Observer, or Administrator
A green checkmark will appear in the upper right corner of the screen to show that the update was made successfully