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Document Center — Download Files & Folders
Document Center — Download Files & Folders

Learn how to download documents from the Document Center, one at a time, or in bulk

Phoenix Robertson avatar
Written by Phoenix Robertson
Updated over 4 months ago

TABLE OF CONTENTS

I. Introduction to Document Center Downloads

II. Download Single Document

II. Download Multiple Documents

III. Download Folders

I. Introduction to Document Center Downloads

A document uploaded to the Document Center from the uploader's device can be downloaded by anyone with access to the file, so long is this option is not disabled.

Documents can be downloaded using the web app or the desktop app.

This option can be disabled by organization admins or by the uploader. For more on this, please see Related Articles.

The following file types cannot be downloaded from Boardable:

  • Any document for which downloads are disabled, by an admin or by the uploader

  • Documents attached from Google Drive

  • Documents attached from Dropbox

  • Documents attached from OneDrive

Documents attached from Google Drive, Dropbox, or OneDrive can be identified by the following icons:

Documents cannot be downloaded using the mobile app.

Every time a document is downloaded, this action is visible to organization admins via the Document Audit Log. For more on this, please see Related Articles.

II. Download Single Document

By selecting document

To download a file by selecting it in the Document Center:

  1. Click Documents from Boardable's main menu

  2. Click the checkbox next to the desired document

    1. Selection menu pops out at the bottom of the page

  3. Click Download

  4. Document selected during step 2 is downloaded to device

From More Actions Menu

To download a file in the Document Center from the options in the More Actions Menu:

  1. Click Documents from Boardable's main menu

  2. Click the More Actions button next to the desired document

    1. More actions menu drops down

  3. Click Download

  4. Document selected during step 2 is downloaded to device

From Document Viewer

To download a file in the Document Center while the document is open:

  1. Click Documents from main menu

  2. Click the name of the desired document

    1. Boardable document viewer opens

  3. Click Download

    1. Download menu pops out

  4. To change format of download:

    1. Click field labeled Format

      1. Options drop down

      2. Click preferred format; supported options are original file format and PDF

  5. Toggle private and public annotations on or off as desired

  6. Click Download

III. Download Multiple Documents

To download multiple files at once from the Document Center:

  1. Click Documents from Boardable's main menu

  2. Click the checkbox next to all desired documents

    1. Selection menu pops out at the bottom of the page

  3. Click Download

    1. All documents selected during step 2 are downloaded to device

IV. Download Folders

To download the complete contents of a folder from the Document Center:

  1. Click Documents from Boardable's main menu

  2. Click the More Actions button next to the desired folder

    1. More actions menu drops down

  3. Click Download

  4. The folder and all of its contents is downloaded to the device

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