---
title: Get Help and Support
description: Tips on how Boardable's Help Center is setup and organized, help article tips, using chat, and the Boardable Academy.
---

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1. [Help Center](https://docs.boardable.com/knowledge?hsLang=en)
2. [Getting Started](https://docs.boardable.com/knowledge/getting-started?hsLang=en)
3. [Login and Setup](https://docs.boardable.com/knowledge/getting-started?hsLang=en#login-and-setup)

# Get Help and Support

## Tips on how Boardable's Help Center is setup and organized, help article tips, using chat, and the Boardable Academy.

---

### Table of Contents

#### [I. Navigating the Help Center](https://docs.boardable.com/knowledge/navigating-boardables-help#navigating-help-center)

#### [II. Chat for Help](https://docs.boardable.com/knowledge/navigating-boardables-help#chat-for-help)

#### [III. Boardable Academy](https://docs.boardable.com/knowledge/navigating-boardables-help#boardable-academy)

---

### **I. Navigating the Help Center**

To open the help center, go to docs.boardable.com, or:

1. Click **Support** on the main menu panel
2. Click **Help Center**

   ![menu-help-center](https://docs.boardable.com/hs-fs/hubfs/1%20Knowledge%20Base/menu-help-center.png?width=334&height=240&name=menu-help-center.png)

To search for an article:

1. Click into the text box labeled *Search for an article...*
2. Type search terms
3. Press **Enter** or **Return** on the keyboard

Or browse by category:

- Getting Started with Boardable

    - How to get started with the Boardable platform
- Boardable Mobile and Desktop App

    - Information on the mobile app and desktop app
- Discussions

    - How to use Boardable Discussions to stay connected and share ideas
- Document Center

    - How to store, organize, sign, and share files via the Boardable Document Center
- Goals

    - How to track progress towards organizational goals with Boardable's Goals feature
- Groups

    - How to share documents, tasks, goals, and polls with a subset of people in the organization, such as a committee
- Meeting Center

    - How to run a meeting via the Boardable platform
- Notifications & Notification history

    - How to view and send notifications
- People Directory

    - How to manage organization user list and view user profiles
- Reports

    - How to generate, view, and download reports on meeting attendance, Discussion content, and more
- User Settings

    - How each person can customize their experience of the platform
- Organization Settings

    - How admins can customize their organization's experience of the platform
- Subscription

    - Information on Boardable service levels
- Tasks

    - How to create, complete, and edit to-do items via Boardable's Tasks feature
- Boardable Video

    - How to video conference using Boardable's built-in video feature
- FAQ & Miscellaneous

    - Articles on subjects not listed above

### **II. Chat for Help**

Learning a new program can be daunting. To contact Boardable Support for help via chat:

1. Click **Support** located at the bottom of the main menu panel
2. Click **Contact Support**

     1. A pop-out menu displays at the bottom right side of the screen

        ![menu-contact-support](https://docs.boardable.com/hs-fs/hubfs/1%20Knowledge%20Base/menu-contact-support.png?width=334&height=240&name=menu-contact-support.png)
3. Click **Ask a question** in the pop-out menu

     1. The pop-out menu provides a chat
     2. Type a question

            1. Press **Send**

                     - An automated answer is provided

                               - To request a response from a live agent, click **Wait for the team** when prompted

                                 ![boardable-ai-agent-automated-response](https://docs.boardable.com/hs-fs/hubfs/1%20Knowledge%20Base/boardable-ai-agent-automated-response.png?width=523&height=917&name=boardable-ai-agent-automated-response.png)

**III. Boardable Academy**

To access video tutorials and other learning resources:

1. Click **Support** on the main menu panel at the left side of the screen
2. Click **Boardable Academy**

   ![menu-boardable-academy](https://docs.boardable.com/hs-fs/hubfs/1%20Knowledge%20Base/menu-boardable-academy.png?width=334&height=240&name=menu-boardable-academy.png)

 

- [Boardable Overview](https://docs.boardable.com/knowledge/boardable-overview?hsLang=en#main-content)

    - [Boardable Overview](https://docs.boardable.com/knowledge/boardable-overview?hsLang=en#boardable-overview)
    - [Manage Your Subscription](https://docs.boardable.com/knowledge/boardable-overview?hsLang=en#manage-your-subscription)
- [Getting Started](https://docs.boardable.com/knowledge/getting-started?hsLang=en#main-content)

    - [Quick Start Guides](https://docs.boardable.com/knowledge/getting-started?hsLang=en#quick-start-guides)
    - [Login and Setup](https://docs.boardable.com/knowledge/getting-started?hsLang=en#login-and-setup)
    - [Use Boardable Mobile](https://docs.boardable.com/knowledge/getting-started?hsLang=en#use-boardable-mobile)
    - [Use Boardable Desktop](https://docs.boardable.com/knowledge/getting-started?hsLang=en#use-boardable-desktop)
    - [Boardable Group Trainings](https://docs.boardable.com/knowledge/getting-started?hsLang=en#boardable-group-trainings)
- [Document Center](https://docs.boardable.com/knowledge/document-center?hsLang=en#main-content)

    - [Manage Documents](https://docs.boardable.com/knowledge/document-center?hsLang=en#manage-documents)
    - [Annotate and Edit Documents](https://docs.boardable.com/knowledge/document-center?hsLang=en#annotate-and-edit-documents)
    - [Manage Document Signatures](https://docs.boardable.com/knowledge/document-center?hsLang=en#manage-document-signatures)
- [Meetings](https://docs.boardable.com/knowledge/meetings?hsLang=en#main-content)

    - [Create and Configure Meetings](https://docs.boardable.com/knowledge/meetings?hsLang=en#create-and-configure-meetings)
    - [Manage Meeting Invitees](https://docs.boardable.com/knowledge/meetings?hsLang=en#manage-meeting-invitees)
    - [Create Meeting Agendas](https://docs.boardable.com/knowledge/meetings?hsLang=en#create-meeting-agendas)
    - [Take Meeting Minutes](https://docs.boardable.com/knowledge/meetings?hsLang=en#take-meeting-minutes)
    - [Use the Calendar](https://docs.boardable.com/knowledge/meetings?hsLang=en#use-the-calendar)
    - [Agenda](https://docs.boardable.com/knowledge/meetings?hsLang=en#agenda)
- [Groups](https://docs.boardable.com/knowledge/groups?hsLang=en)
- [Discussions](https://docs.boardable.com/knowledge/discussions?hsLang=en)
- [Polls](https://docs.boardable.com/knowledge/polls?hsLang=en)
- [Tasks & Goals](https://docs.boardable.com/knowledge/tasks-goals?hsLang=en#main-content)

    - [Tasks](https://docs.boardable.com/knowledge/tasks-goals?hsLang=en#tasks)
    - [Goals](https://docs.boardable.com/knowledge/tasks-goals?hsLang=en#goals)
- [People](https://docs.boardable.com/knowledge/people?hsLang=en)
- [Notifications](https://docs.boardable.com/knowledge/notifications?hsLang=en)
- [Reports & Data](https://docs.boardable.com/knowledge/reports-data?hsLang=en#main-content)

    - [Standard Reports](https://docs.boardable.com/knowledge/reports-data?hsLang=en#standard-reports)
    - [Custom Data Reports](https://docs.boardable.com/knowledge/reports-data?hsLang=en#custom-data-reports)
- [Settings](https://docs.boardable.com/knowledge/settings?hsLang=en#main-content)

    - [Accessibility Features](https://docs.boardable.com/knowledge/settings?hsLang=en#accessibility-features)
    - [User Settings](https://docs.boardable.com/knowledge/settings?hsLang=en#user-settings)
    - [Organization Settings](https://docs.boardable.com/knowledge/settings?hsLang=en#organization-settings)
- [Forms & Surveys](https://docs.boardable.com/knowledge/forms-surveys?hsLang=en)
- [Video Conferencing](https://docs.boardable.com/knowledge/video-conferencing?hsLang=en#main-content)

    - [Use Boardable Video](https://docs.boardable.com/knowledge/video-conferencing?hsLang=en#use-boardable-video)
    - [Use Zoom or Microsoft Teams](https://docs.boardable.com/knowledge/video-conferencing?hsLang=en#use-zoom-or-microsoft-teams)
- [Release Notes](https://docs.boardable.com/knowledge/release-notes?hsLang=en#main-content)

    - [2026](https://docs.boardable.com/knowledge/release-notes?hsLang=en#2026)
    - [2025](https://docs.boardable.com/knowledge/release-notes?hsLang=en#2025)
- [Public Site](https://docs.boardable.com/knowledge/public-site?hsLang=en)
- [Motions & Votes](https://docs.boardable.com/knowledge/motions-votes?hsLang=en)

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