--- title: Send Boardable Invitations to Users description: Learn how to send or resend invitations to Boardable once the user has been created and exists in the People directory. --- [Skip to content](https://docs.boardable.com/knowledge/send-resend-boardable-invitations-to-users#main-content) ![boardable-logo-dark-1.png\]](https://docs.boardable.com/hs-fs/hubfs/Logos/boardable-logo-dark-1.png?height=38&name=boardable-logo-dark-1.png) Open main navigation Close main navigation - [Go to Boardable](https://app.boardable.com/login) [Go to Boardable](https://app.boardable.com/login) Advice and answers from the Boardable Team - There are no suggestions because the search field is empty. 1. [Help Center](https://docs.boardable.com/knowledge?hsLang=en) 2. [People](https://docs.boardable.com/knowledge/people?hsLang=en) # Send Boardable Invitations to Users ## Learn how to send or resend invitations to Boardable once the user has been created and exists in the People directory. --- ### Table of Contents #### [I. Send to New User(s) Not Yet Invited](https://docs.boardable.com/knowledge/send-resend-boardable-invitations-to-users#new-user-not-yet-invited) #### [II. Resend Unaccepted Invitations](https://docs.boardable.com/knowledge/send-resend-boardable-invitations-to-users#resend-unaccepted) #### [III. Resend to Any User(s) Selected](https://docs.boardable.com/knowledge/send-resend-boardable-invitations-to-users#resend-to-any) --- ### **I. Send to New User(s) Not Yet Invited** An invitation has not been sent to a user if **Send Later** was clicked when the invitation pop-up was displayed after creating the user or users. It is easy to see in Boardable which users have not received an invitation because there are two designations in the People directory: 1. Status of the user displays Invitation not sent ![invitation-not-sent](https://docs.boardable.com/hs-fs/hubfs/1%20Knowledge%20Base/invitation-not-sent.png?width=392&height=136&name=invitation-not-sent.png) 2. Option to send invitations not yet sent is available at the top of the People directory ![invitation-not-sent-numberofrecords](https://docs.boardable.com/hs-fs/hubfs/1%20Knowledge%20Base/invitation-not-sent-numberofrecords.png?width=655&height=38&name=invitation-not-sent-numberofrecords.png) To send invitations to those users that have been added, but not yet emailed: 1. Click **People** from the main menu panel (if not already in the *People* directory) 2. Click **Send** in the top menu across from the title *People* 1. It will note how many users have not been sent invitations ![invitation-send](https://docs.boardable.com/hs-fs/hubfs/1%20Knowledge%20Base/invitation-send.png?width=622&height=37&name=invitation-send.png) 3. The *Send Invitation* window will pop-up 1. Update the message as desired 2. Verify that the correct user(s) are noted under *Invitations will be sent to* 3. Click **Send Invitations** ![message-send](https://docs.boardable.com/hs-fs/hubfs/1%20Knowledge%20Base/message-send.png?width=655&height=404&name=message-send.png) ### **II. Resend Unaccepted Invitations** In Boardable, an unaccepted invitation is when the user's status shows either of these next to their name: - Invitation delivered - Invitation pending ![invitation-pending-delivered](https://docs.boardable.com/hs-fs/hubfs/1%20Knowledge%20Base/invitation-pending-delivered.png?width=392&height=300&name=invitation-pending-delivered.png) Sort the *People* directory by *Invitation Status* to viewing outstanding invitations together. To resend unaccepted invitations: 1. Click **People** from the main menu panel (if not already in the *People* directory) 2. Click **Re-send Unaccepted Invitations** in the top menu across from the title *People* ![invitation-re-send](https://docs.boardable.com/hs-fs/hubfs/1%20Knowledge%20Base/invitation-re-send.png?width=655&height=40&name=invitation-re-send.png) 3. The *Send Invitation* window will pop-up 1. Update the message as desired 2. Verify that the correct user(s) are noted under *Invitations will be sent to* 3. Click **Send Invitations** ![message-send](https://docs.boardable.com/hs-fs/hubfs/1%20Knowledge%20Base/message-send.png?width=622&height=384&name=message-send.png) ### **III. Resend to Any User Selected** There may be times when resending the invitation makes sense, such as If a user has lost the link, can't find the email, or a multitude of other reasons. To resend an invitation to any user: 1. Click **People** from the main menu panel (if not already in the *People* directory) 2. Click in the box next to the person's name to add a checkmark 1. Repeat this for every person that invitations will be sent to 2. A pop-up box appears at the bottom of the page with options 1. The number of people selected will be displayed (designated in picture below by arrow) 2. Click **Send Invitations** (designated in picture below by rectangle) ![invitation-send-selected-user](https://docs.boardable.com/hs-fs/hubfs/1%20Knowledge%20Base/invitation-send-selected-user.png?width=589&height=126&name=invitation-send-selected-user.png) 3. The *Send Invitation* window will pop-up 1. Update the message as desired 2. Verify that the correct user(s) are noted under *Invitations will be sent to* 3. Click **Send Invitations** ![message-send](https://docs.boardable.com/hs-fs/hubfs/1%20Knowledge%20Base/message-send.png?width=688&height=424&name=message-send.png) --- ### **Related Articles** - [Overview of the People Directory](https://docs.boardable.com/knowledge/overview-of-the-people-directory?hsLang=en): learn how to make the most of the people directory with search, different views, and understanding when users access Boardable - [Account Roles and Permissions](https://docs.boardable.com/knowledge/account-roles-and-permissions?hsLang=en): learn about the different types of account roles and the associated permissions within Boardable - [Add / Invite Single User to Boardable](https://docs.boardable.com/knowledge/add-invite-single-user-to-boardable?hsLang=en): learn how to add new users to Boardable and send invitations - [Add / Invite Multiple People to Boardable](https://docs.boardable.com/knowledge/add-invite-multiple-people-to-boardable?hsLang=en): learn how to add / invite multiple users to Boardable by just filling out the Invite to Boardable form once! 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