---
title: Upload Transcripts and Recordings for AI Minutes
description: AI, minutes
---

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# Upload Transcripts and Recordings for AI Minutes

## Turn external meeting transcripts into editable minutes drafts.

### In This Article

Before You Begin  
Supported File Types  
Upload Transcripts and Recordings  
Create Minutes from Your Transcript  
Manage Transcripts and Recordings  
Transcript Visibility  
Troubleshooting<https://docs.boardable.com/knowledge/upload-transcripts-and-recordings-for-ai-minutes#troubleshooting>

---

### Before You Begin

Use Auto Minutes to create minutes drafts for meetings held outside Boardable Video, including meetings on Zoom, Google Meet, and Microsoft Teams. Upload a transcript to generate AI insights and use its content for your minutes. You can also upload a recording for later review.

**Important:** Boardable does not transcribe external recordings. You must upload a VTT transcript to generate AI insights and use Auto Minutes.

#### Prerequisites

- You must be an organization admin or meeting collaborator to upload transcripts and recordings.
- AI features must be enabled for your organization.
- You must have a VTT transcript to use Auto Minutes.

---

### Supported File Types

| Upload Type | Supported Formats |
| --- | --- |
| Transcript | VTT |
| Recording | MP4, MOV, WEBM, or a publicly accessible video URL |

You can upload a transcript, a recording, or both. A recording alone does not generate AI insights or Auto Minutes.

---

### Upload Transcripts and Recordings

1. Create or open a meeting.
2. Choose **Other** as the video conferencing option.
3. Open the **Summary & Recording** section.
4. Upload your VTT transcript. Boardable automatically processes it and generates AI insights.
5. If you want to include a recording, upload a supported video file or paste a publicly accessible video URL. 
     - Keep the page open until the recording upload finishes.

---

### Create Minutes from Your Transcript

1. After the transcript finishes processing, click **Minutes** on the meeting page.
2. Select the **Auto Minutes** tab. A draft is created automatically when you open the tab.
3. Review the generated draft.
4. Click **Editor**.
5. Select **Start from Auto Minutes** to copy the draft into the minutes editor.
6. Edit and format the minutes, then publish them when ready.

---

### Manage Transcripts and Recordings

After uploading, you can:

- Rename the recording.
- Limit recording access using the same visibility controls available for Boardable Video recordings.
- Download the transcript.
- Copy the transcript to the Document Center.
- Delete the uploaded transcript or recording.

These actions apply to the copies uploaded to Boardable. They do not change your original files or recordings stored on another platform.

---

### Transcript Visibility

All organization admins and meeting participants can access uploaded transcripts. Transcript visibility cannot be restricted to selected attendees.

Recording access controls apply only to the recording; they do not restrict access to the transcript.

---

### Troubleshooting

#### Transcript Fails to Upload

Confirm that the transcript is in VTT format. Other transcript formats are not supported.

#### Recording Will Not Upload

Confirm that the file is an MP4, MOV, or WEBM file. Keep your browser and the meeting page open until the upload finishes.

#### Video URL Does Not Work

Confirm that the URL is publicly accessible and does not require a sign-in or additional permission.

#### AI Insights or Auto Minutes Do Not Appear

Confirm that AI features are enabled for your organization and that you uploaded a VTT transcript containing valid text. A recording alone cannot generate insights or minutes.

After the transcript finishes processing, open **Minutes** and select the **Auto Minutes** tab.

#### Transcript Cannot Be Hidden

Uploaded transcripts are visible to all organization admins and meeting participants. You cannot restrict transcript access to selected attendees.

---

Questions? Contact your CSM or write to the Support team at [support@boardable.com](mailto:support@boardable.com)

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