When a Boardable password is lost, it's possible to log in without it.
To do so from the login screen:
Click Log in without password
Type the login email address in the text box labeled Email Address
Click Submit
The login address receives an email containing a link to log in; click this link to access the account without a password
If Two-factor authentication (2FA) is enabled, this must be completed in order to finish login; to learn how to do this, please see Related Articles
The password can be updated once logged in without one via user settings. To learn how to do this, please see Related Articles.
Related Articles
Edit Boardable User: learn how to edit user information and what information the Administrator edits versus the user
Password Requirements: learn the Boardable password policy
How do I reset my password?: Learn how to reset your password and review Boardable's password policy
User Two Factor Authentication (2FA): Learn how to set up two factor authentication through User Settings.