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      Chat in Boardable Video

      Learn how to use text chat in a meeting with Boardable Video

      TABLE OF CONTENTS

      I. Introduction

      II. Open Chat

      III. Add Message to Chat

      IV. Download Chat

      V. Chat Notifications

      I. Introduction

      Boardable Video Chat is a way to instantly communicate with all participants in the session.

      During a conferencing session in which all participants use the same room, all chat messages are visible to all participants.

      Chat messages are only visible via the interface while at least one participant is in the conferencing session. When all participants leave a conferencing session, the chat is cleared.

      Any participant can download a chat before it is cleared.

      Each chat message includes the following information:

      • Time

      • Chat text

      • Display name of sender (if other than self)

      II. Open Chat

      To open a Boardable Video chat:

      1. Join a Boardable Video Conferencing session

        1. To learn how to do this, please see Related Articles

      2. Click Chat from the meeting options menu at the bottom of the conference screen

        1. Meeting information panel opens on the right side of the conference screen, set to the Chat tab

        2. Messages are listed from oldest to newest; scroll up to view earlier messages

          Chat in Boardable Video

      III. Add Message to Chat

      To add a message to chat:

      1. Join a Boardable Video Conferencing session

        1. To learn how to do this, please see Related Articles

      2. Click Chat from the meeting options menu at the bottom of the conference screen

        1. Meeting information panel opens on the right side of the conference screen, set to the Chat tab

      3. Click into the text box labeled Type a message

      4. Type a message up to 256 characters long

      5. Click → or press Return on the keyboard to send the message

      Reactions let participants weigh in on chat messages via any of the following emojis:

      • Clap 👏

      • Thumbs-up 👍

      • Thumbs-down 👎

      • Heart ❤️

      • Laugh / cry 😂

      • Exploding mind 🤯

      • Celebrate 🎉

      • Wave 👋

      • Plus ➕

      • Fire 🔥

      Each participant can add multiple reactions to each message.

      To add an emoji reaction to a chat message:

      1. Join a Boardable Video Conferencing session

        1. To learn how to do this, please see Related Articles

      2. Click Chat from the meeting options menu at the bottom of the conference screen

        1. Meeting information panel opens on the right side of the conference screen, set to the Chat tab

        2. Messages are listed from oldest to newest; scroll up to view earlier messages

          Chat in Boardable Video

      3. Hover mouse over the desired message

        1. Reaction button is displayed on the right side of the message

      4. Click Reaction button (button showing a face with a + symbol)

        1. Reaction options drop down

          Chat in Boardable Video 2

      5. Click desired reaction

        1. Reaction added to bottom left corner of chat message selected during step 3, with the number of participants who have selected this reaction

      IV. Download Chat

      Any participant can download chat. This download includes all messages added after the downloader joined the video session. In order to do so, there must be messages in the chat.

      Chat downloads contain the following details:

      • Time of each message

      • Text of each message

      • Display name of each message's sender

      To download chat:

      1. Join a Boardable Video Conferencing session

        1. To learn how to do this, please see Related Articles

      2. Click Chat from the meeting options menu at the bottom of the conference screen

        1. Meeting information panel opens on the right side of the conference screen, set to the Chat tab

        2. Messages are listed from oldest to newest; scroll up to view earlier messages

          Chat in Boardable Video

      3. Click Download Chat

        1. TXT file is downloaded to device

      V. Chat Notifications

      The Boardable Video chat can provide pop-out notifications at the top right side of the call screen each time a new message is added to the video chat. These notifications can open the chat.

      To open chat from a notification, click on the notification. The meeting information panel then expands on the left side of the conferencing screen, set to the Chat tab.

      These notifications can be displayed at one of the following frequencies:

      • Only when chat is closed

        • Notifications are displayed when the viewer does not have the chat open in the information panel at the right side of the screen

      • Always

        • Notifications are displayed regardless of whether the chat is open

      • Never

        • Notifications are not displayed

      Only when chat is closed is the default selection. To change this:

      1. Click the gear icon (⚙) at the top left side of the conferencing screen

      2. Click the User Preferences tab

      3. Click the field beneath Chat Notifications to drop down options

      4. Click desired frequency from these options

      Related Articles

      • Add Boardable Video to a Meeting: learn how to easily add Boardable Video feature to remote meetings

      • Navigate to Boardable Meeting Page: Learn how to navigate to the Boardable meeting page in order to see the agenda, comments, tasks, polls, join the meeting, etc.