Password Requirements
Phoenix Robertson avatar
Written by Phoenix Robertson
Updated over a week ago

Table of Contents


I. Introduction to Boardable Passwords

Each Boardable user sets their own password. These passwords must be at least 8 characters. A list of the top 1,000 most commonly used passwords is prohibited.

II. Frequently Asked Questions

Are passwords encrypted?

Yes, passwords are all fixed, salted, and encrypted.

Does my session ever expire?

User sessions do expire however “Remember Me” is a long term session.

Can I enable 2FA?

Our platform supports 2FA (Two-factor Identification by using a SMS authentication code). To learn more about this, please refer to Related Articles.

I Forgot My Password!

The following options for login are also supported:

  • Log in without a password

  • Log in via Single Sign-On

To learn more about these options, please refer to Related Articles.

When I type the last password I remember, I see the message "these credentials do not match our records."

This likely means the password submitted is not correct. To reset the password, or use an alternate login option, please refer to Related Articles.


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