TABLE OF CONTENTS
I. Introduction to Document Audit Log
Document audit logs can help find who uploaded a document, who viewed it, who edited its properties, when all this happened, and more.
Document Audit Logs are available only to organizations using the Professional or Enterprise plans. This feature is not included with the Essentials plan.
Document Audit Logs are visible to all users with access to a document.
The following document actions are logged every five minutes:
Uploads
Views
Downloads
Edits to title
Comments
Moves (for example, from one folder to another)
This log includes the details below:
Display name of user who downloaded, viewed, edited, or commented on file
Profile picture of user who downloaded, viewed, edited, or commented on file
Date of action
Time of action
The following folder actions are logged every five minutes:
Opens
Downloads
Edits to folder info
This log includes the details below:
Display name of user who opened, downloaded, or edited the folder
Profile picture of user who opened, downloaded, or edited the folder
Date of action
Time of action
For both folder and audit logs, available history begins in September of 2023. Document and folder actions before this time are not included, and cannot be retrieved.
Logs are available for the following files:
Document Center files
Meeting page files
Agenda attachments
Files attached to comments in discussions or elsewhere on the platform
Files attached to polls
Files attached to tasks
Logs are not available for agendas or board packets.
II. View & Download Document Audit Log
The document log can be viewed from the following locations:
To view log from the Document Center:
Click Documents on Boardable's main menu panel
Click title of desired document
Boardable PDF view opens
Click File Info
Document Info panel opens
Log is available beneath file title
To download log, click Download report
CSV file containing details listed at top of this article is downloaded to device
To view log from meeting page
Navigate to the desired meeting page
To learn how to do this, please see Related articles
Click Documents tab
If file is attached to agenda, click Agenda documents to find it
Click title of desired document
Boardable PDF view opens
Click File info
Document Info panel opens
Log is available beneath file title
To download log, click Download report
CSV file containing details listed at top of this article is downloaded to device
To view log from group page
Navigate to desired group page
To learn how to do this, please see Related Articles
Click Documents tab
Click title of desired document
Boardable PDF view opens
Click File Info
Document Info panel opens
Log is available beneath file title
To download log, click Download report
CSV file containing details listed at top of this article is downloaded to device
III. View & Download Folder Audit Log
Note: folder audit logs are visible to all users with access to a folder.
Audit logs for folders can be viewed from the following locations:
Document center
Meeting page
Group page
From Document center:
Click Documents on Boardable's main menu panel
Click title of desired folder
Folder opens
Click Folder Info
Folder info panel opens
Log is available beneath file title
To download log, click Download report
CSV file containing details listed at top of this article is downloaded to device
Related Articles
Document Center Overview: learn how to find move, and download files, plus general use of Boardable's Document Center
Edit / Move / Delete Files: learn how to edit, move, or delete files in Boardable's Document Center
Folders and Visibility in the Document Center: learn about setting up folders, nesting folders, and limiting access to folders in Boardable's Document Center
Mark Favorites in the Document Center: learn how to star your favorite documents and view them all in one place
View Documents: learn about the different kinds of documents in Boardable's Document Center and how to view them
Upload Documents to Document Center: learn how to upload various types of documents to Boardable's Document Center, and how the method determines access options
Document Center — Download Files & Folders: learn how to download documents from the Document Center, one at a time, or in bulk
How to Disable Document Downloads: learn how to prevent document downloads
E-Signatures - Prepare and Send Documents: learn how to prepare and send signable documents with e-signatures
Documents - Upload / View from Group Page: learn how to view and add documents from a group's page.
Navigate to Boardable Meeting Page: learn how to navigate to the Boardable meeting page in order to see the agenda, comments, tasks, polls, join the meeting, etc.