TABLE OF CONTENTS
I. Introduction to Disabling Download
By default, all documents on the Boardable platform can be downloaded as PDFs, or with their original format.
This option can be disabled on a per-document basis for professional and enterprise organizations only.
Disabling downloads does not prevent users from taking screenshots of it. It does prevent users from accessing a PDF of a file via Boardable, or the original file type via Boardable.
When downloads are disabled for a document, the in-app print button is also disabled. This does not prevent printing the document via the browser.
The following documents can have downloads disabled:
Documents stored in the Document Center
Documents attached to a meeting page
Documents attached to an agenda
Documents attached to a Group page
Documents attached to discussion comments, or to comments elsewhere on the platform, cannot have downloads disabled.
II. Disable Downloads When Adding Documents
Notes:
Downloads can only be disabled for new documents via the Upload a document menu.
Downloads cannot be disabled for new documents via drag and drop; to disable downloads for these files, please see Section III.
Downloads cannot be disabled for new agenda attachments; to disable downloads for these files, please see Section III.
Downloads can be disabled while uploading a document to the platform, or afterwards.
To disable downloads while uploading a document:
Open Upload a document menu
To learn how to do this, please see Related Articles
Click the checkbox labeled Disable Downloads in this menu to fill it in
Set title, notes, and notifications as wanted
Click Save
File is uploaded; users with access to it cannot download it via the platform
III. Disable Downloads for Existing Documents
To disable downloads after a document is uploaded, please reference the relevant section below:
From the Document Center
Note: only organization admins and the person who uploaded a document can disable downloads for documents stored in the Document Center
Navigate to the Document Center
To learn how to do this, please see Related Articles
Click the More actions button next to a document tile
Options drop down
Click Edit
Edit Document Info menu opens
Click the checkbox next to Disable Downloads to fill this in
Click Save
Users with access to this document can no longer download it via the platform
From a Meeting Page
Note: the following users can disable downloads for documents stored on a meeting page:
Organization admins
Meeting creators
Meeting collaborators
The person who uploaded the document
Navigate to the desired meeting page
To learn how to do this, please see Related Articles
Click the Documents tab
Documents attached to meeting page are listed
To access documents in the Agenda, click the Agenda Documents folder
Click the More actions button next to a document title
Options drop down
Click Edit
Edit Document Info menu opens
Click the checkbox next to Disable Downloads to fill this in
Click Save
Users with access to this document can no longer download it via the platform
From a Group Page
Note: the following users can disable downloads for documents stored on a meeting page:
Organization admins
Group admins
The person who uploaded the document
Navigate to the desired group page
To learn how to do this, please see Related Articles
Click the Documents tab
Documents attached to group page are listed
Click the More actions button next to a document title
Options drop down
Click Edit
Edit Document Info menu opens
Click the checkbox next to Disable Downloads to fill this in
Click Save
Users with access to this document can no longer download it via the platform
Related Articles
Upload Documents to Document Center: Learn how to upload various types of documents to Boardable's Document Center, and how the method determines access options
Add Documents to Meeting Page: Learn how to add documents to the meeting page from a variety of sources
Documents - Upload / View from Group Page: Learn how to view and add documents from a group's page.
Document Center — Download Files & Folders: Learn how to download documents from the Document Center, one at a time, or in bulk