Configure Domain Allowlists, VPNs, and Firewalls

Domain Allowlist

Before You Begin

Boardable requires access to specific domains to operate correctly. If your network uses a firewall, VPN, or other restrictions, you may need to update your allowlist. Adding the domains listed below ensures that meetings, document sharing, notifications, and integrations work without disruption.

Domain Allowlists

An allowlist (sometimes called a whitelist) is a security setting that grants access only to approved domains. Add the following domains to your allowlist based on your region:

General Services

app.boardable.com (US)
app.ca.boardable.com (Canada)
app.eu.boardable.com (Europe)
boardable-production.s3.amazonaws.com (US)
boardable-production-can.s3.amazonaws.com (Canada)
boardable-production-eu.s3.amazonaws.com (Europe)
*.fontawesome.com
*.daily.co
cdn.tinycloud.com
cloudfront.net
*.cloudflare.com
*.bugsnag.com (recommended)
apis.google.com
js.intercomcdn.com
sp.tinymce.com
*.pusher.com
*.pdfjs.express
*.chargebee.com
dropbox.com
drive-thirdparty.googleusercontent.com
cdnjs.cloudflare.com
cdn.jsdelivr.net
app.storyblok.com
*.userway.org
*.localizecdn.com
js.live.net
*.intercom.io

Additional Domains (Analytics and Support)

googletagmanager.com
heapanalytics.com
cdn.lr-in.com
static.hotjar.com (optional)
*.fullstory.com (optional)
*.hubspot.com
api.hubapi.com
js.hubspotfeedback.com
js.hs-scripts.com
js.hs-banner.com
static.hsappstatic.net
js.hs-analytics.net
tracking.g2crowd.com
js.hsadspixel.net
*.hsforms.com
www.google-analytics.com
analytics.google.com
google.com, google.ca
*.doubleclick.net

VPNs and Firewalls

If you cannot access Boardable, your firewall or VPN may be blocking required services.

Contact your IT team to confirm the allowlist includes the domains above.
If you are still unable to log in or use features, contact Boardable Support:
- Email support@boardable.com with a description of the issue and screenshots if possible.
- Start a chat in Boardable: from the main menu, select Support → Contact Support.

Questions? Contact your CSM or write to the Support team at support@boardable.com