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      Understanding Allowlists, VPNs, and Firewalls

      Learn what should be on your domain allowlist as well as VPN and firewall information for the Boardable platform.

      1. Domain Allowlist

      2. VPNs and Firewalls

      I. Domain Allowlist

      An allowlist (previously known as a whitelist) is a security measure that grants access to specific domains while denying access to everything else.

      The following list includes the application domains that Boardable uses within its platform. The implicit URL information provides enough information for allowlist purposes.

      General Services

      • app.boardable.com (for organizations on the US server)

      • app.ca.boardable.com (for organizations on the CA server)

      • app.eu.boardable.com (for organizations on the EU server)

      • boardable-production.s3.amazonaws.com (for organizations on the US server)

      • boardable-production-can.s3.amazonaws.com (for organizations on the CA server)

      • boardable-production-eu.s3.amazonaws.com (for organizations on the EU server)

      • *.fontawesome.com

      • *.daily.co

      • cdn.tinycloud.com

      • cloudfront.net

      • *.cloudflare.com (for content delivery network)

      • *.bugsnag.com (optional but recommended)

      • apis.google.com

      • js.intercomcdn.com (for support services)

      • sp.tinymce.com

      • *.pusher.com

      • *.pdfjs.express

      • *.chargebee.com

      • dropbox.com

      • drive-thirdparty.googleusercontent.com

      • cdnjs.cloudflare.com (for content delivery network)

      • cdn.jsdelivr.net (for content delivery network)

      • app.storyblok.com

      • *.userway.org

      • *.localizecdn.com

      • js.live.net

      • *.intercom.io (for support services)​

      Additional Domains

      • googletagmanager.com (for analytics and marketing integration)

      • heapanalytics.com (for analytics purposes)

      • cdn.lr-in.com (for user feedback and analytics)

      • static.hotjar.com (optional, for user feedback and analytics)

      • *.fullstory.com (optional, for session tracking)

      • *.hubspot.com (for analytics and marketing integration)

      • api.hubapi.com (for analytics and marketing integration)

      • js.hubspotfeedback.com (for analytics and marketing integration)

      • js.hs-scripts.com (for analytics and marketing integration)

      • js.hs-banner.com (for analytics and marketing integration)

      • static.hsappstatic.net (for analytics and marketing integration)

      • js.hs-analytics.net (for analytics and marketing integration)

      • tracking.g2crowd.com (for analytics and marketing integration)

      • js.hsadspixel.net (for analytics and marketing integration)

      • *.hsforms.com (for analytics and marketing integration)

      • www.google-analytics.com (for analytics and marketing integration)

      • analytics.google.com (for analytics and marketing integration)

      • google.com and google.ca (Google services)

      • *.doubleclick.net (for analytics and marketing integration)

      • tracking.g2crowd.com (for analytics and marketing integration)


      II. VPNs and Firewalls

      Were you blocked from using Boardable? A VPN or firewall may be the culprit. If you are prevented from using the platform, contact support. 

      • Write to support@boardable.com with details of the issue. Include screenshots if you can.

      • Chat with a member of the support team:

        • Open Boardable, then scroll to the bottom left of the page.

        • Select the dropdown next to Support.

        • Select Contact Support to begin a chat session.

          contact-support

       

      Questions? Contact your CSM or write to the Support team at support@boardable.com