Ensure Boardable functions properly by allowing required domains and understanding firewall or VPN restrictions.
Domain Allowlist
VPNs and Firewalls
Before You Begin
Boardable requires access to specific domains to operate correctly. If your network uses a firewall, VPN, or other restrictions, you may need to update your allowlist. Adding the domains listed below ensures that meetings, document sharing, notifications, and integrations work without disruption.
Domain Allowlists
An allowlist (sometimes called a whitelist) is a security setting that grants access only to approved domains. Add the following domains to your allowlist based on your region:
General Services
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app.boardable.com (US)
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app.ca.boardable.com (Canada)
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app.eu.boardable.com (Europe)
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boardable-production.s3.amazonaws.com (US)
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boardable-production-can.s3.amazonaws.com (Canada)
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boardable-production-eu.s3.amazonaws.com (Europe)
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*.fontawesome.com
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*.daily.co
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cdn.tinycloud.com
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cloudfront.net
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*.cloudflare.com
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*.bugsnag.com (recommended)
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apis.google.com
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js.intercomcdn.com
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sp.tinymce.com
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*.pusher.com
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*.pdfjs.express
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*.chargebee.com
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dropbox.com
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drive-thirdparty.googleusercontent.com
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cdnjs.cloudflare.com
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cdn.jsdelivr.net
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app.storyblok.com
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*.userway.org
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*.localizecdn.com
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js.live.net
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*.intercom.io
Additional Domains (Analytics and Support)
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googletagmanager.com
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heapanalytics.com
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cdn.lr-in.com
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static.hotjar.com (optional)
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*.fullstory.com (optional)
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*.hubspot.com
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api.hubapi.com
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js.hubspotfeedback.com
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js.hs-scripts.com
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js.hs-banner.com
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static.hsappstatic.net
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js.hs-analytics.net
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tracking.g2crowd.com
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js.hsadspixel.net
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*.hsforms.com
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analytics.google.com
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google.com, google.ca
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*.doubleclick.net
VPNs and Firewalls
If you cannot access Boardable, your firewall or VPN may be blocking required services.
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Contact your IT team to confirm the allowlist includes the domains above.
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If you are still unable to log in or use features, contact Boardable Support:
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Email support@boardable.com with a description of the issue and screenshots if possible.
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Start a chat in Boardable: from the main menu, select Support → Contact Support.
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Questions? Contact your CSM or write to the Support team at support@boardable.com