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Add Comments via Email
Add Comments via Email

Learn how to comment on meetings, discussions, tasks, and polls using a personal email program

Phoenix Robertson avatar
Written by Phoenix Robertson
Updated over a week ago

TABLE OF CONTENTS


I. Introduction to Email Comments

Email comments make it possible to participate in organizational content without logging in to the platform.

Comments can be added to the following content this way:

  • Meetings

  • Discussions

  • Polls

  • Tasks

This can be done by admins, members, and observers, for content they have access to and receive notifications for.

Comments can only be edited or deleted on the platform.

II. Create Meeting Comments via Email

Note: Meeting comments can only be posted over email for meetings the commenter is invited to; to learn how to invite people to a meeting, please see Related Articles

To add a comment to a meeting page via email:

  1. Open a meeting invite email

  2. Click Reply

  3. Type the desired comment text in the reply field supplied by the email provider

  4. Click Send

The text added during step 3 is then posted as a comment on the meeting page.

To learn how to view, edit, or delete this comment, please see Related Articles.

III. Create Discussion Comments via Email

Notes:

  • In order to participate in discussions over email, it is necessary to enable immediate email notifications; to learn how to do this, please see Related Articles

  • Anyone who already has this discussion open on the web app when an email comment is sent will need to refresh their browser in order to view it.

  • New discussions can only be started on the platform

To add a comment to a discussion over email:

  1. Open an email notification for either of the below:

    1. New discussion

    2. New comments on existing discussions by other users

  2. Click Reply

  3. Type the desired comment text in the reply field supplied by the email provider

  4. Click Send

The text added during step 3 is posted as a new comment to the discussion.

To learn how to view, edit, or delete this comment, please see Related Articles.

IV. Create Poll Comments via Email

Notes:

  • In order to post poll comments over email, it is necessary to enable immediate email notifications; to learn how to do this, please see Related Articles

  • Poll comments can only be posted over email for polls the commenter is assigned to; to learn how to add assignees to a poll, please see Related Articles

To add a comment to a poll over email:

  1. Open an email notification for a poll assignment

  2. Click Reply

  3. Type the desired comment text in the reply field supplied by the email provider

  4. Click Send

The text added during step 3 is posted as a new comment to the poll.

To learn how to view, edit, or delete this comment, please see Related Articles.

V. Create Task Comments via Email

Note: In order to post task comments over email, it is necessary to enable immediate email notifications; to learn how to do this, please see Related Articles

To add a comment to a poll over email:

  1. Open an email notification for a task assignment

  2. Click Reply

  3. Type the desired comment text in the reply field supplied by the email provider

  4. Click Send

The text added during step 3 is posted as a new comment to the task.

To learn how to view, edit, or delete this comment, please see Related Articles.


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