Agenda PDF — Troubleshooting

Learn how an admin can troubleshoot common difficulties with Agenda PDFs

Phoenix Robertson avatar
Written by Phoenix Robertson
Updated over a week ago

Note: this article can only be used by admins.

If the agenda is edited, and the PDF does not show the expected updates, re-saving the agenda may help it to update.

To do so:

  1. Navigate to the desired Agenda

  2. Click an item in the agenda so that a menu opens on the right side of the page

  3. Without changing anything in this menu, click Save

  4. Click Agenda Options

  5. Click View as PDF

If the problem persists after trying this, the browser may have cached an outdated view. To fix this, and view the most recent version of the PDF, clear the browser's cache. To do so for Chrome:

  1. On your computer, open Chrome.

  2. At the top right, click More (⋮)

  3. Click Clear browsing data.

  4. Select a time range; we recommend All Time

  5. Click Clear data.

  6. Revisit the desired Agenda and click Agenda Options

  7. Click View as PDF

    1. New copy of PDF opens displaying desired edits

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