TABLE OF CONTENTS
I. Agenda PDF Doesn't Show Edits
If the agenda is edited, and the PDF does not show the expected updates, re-saving the agenda may help it to update.
To do so:
Navigate to the desired Agenda
Click an item in the agenda so that a menu opens on the right side of the page
Without changing anything in this menu, click Save
Click Agenda Options
Click View as PDF
If the problem persists after trying this, the browser may have cached an outdated view. To fix this, and view the most recent version of the PDF, clear the browser's cache. To do so for Chrome:
On your computer, open Chrome.
At the top right, click More (⋮)
Click Clear browsing data.
Select a time range; we recommend All Time
Click Clear data.
Revisit the desired Agenda and click Agenda Options
Click View as PDF
New copy of PDF opens displaying desired edits
II. Agenda Missing From Meeting Page
When an already-built agenda is missing from a meeting page, the cause is usually that the meeting creator accidentally drafted the same meeting twice.
As such, if a meeting page shows a Start Agenda button where existing agenda items are expected, please take the steps below to find the correct meeting page:
Click Meetings on the leftmost menu, opening the Upcoming Meeting list
Look for a meeting with the same date and title as the one previously open; click this list entry to open the duplicate meeting page
Click Materials to view its agenda
III. Members & Observers can't View Agenda
Future meeting
When an agenda for a future meeting can be edited by admins and collaborators, yet can't be viewed by members or observers, the cause is that the meeting's materials are not yet published.
Only an admin, meeting creator / owner, or collaborator can fix this.
To learn how to publish meeting materials and let non-collaborator members and observers view the agenda, please see Related Articles.
Past Meeting
When Minutes are published, this content replaces the agenda on the member / observer view of a meeting page.
To let members and observers access the Agenda after publishing Minutes, please use one of the options below.
Direct attendees to download the agenda PDF before the Minutes are published
Download the agenda PDF and upload it elsewhere on the platform
Promote the desired attendees to Meeting Collaborator, letting them access the admin view of the meeting page, including the agenda
Create a Public page including the agenda
To learn how to use these options, please see Related Articles.
IV. Agenda Editor too Narrow
When the agenda editor displays in such a narrow format that agenda items are listed vertically instead of horizontally, the following steps can expand it.
Maximize the window to its largest possible size
If working on two monitors, drag the window to the larger of the two
Collapse the sidebar, using the button at the top left side of the screen showing a < character and 3 dots in a square
Zoom out
V. Agenda not Editable
When someone cannot edit an agenda nor attach documents to it, this is because their meeting role is Attendee. Agenda editing permissions are not included in this role’s access.
To let this person create or make changes to the agenda, an admin or Meeting Creator / Owner must promote them to Meeting Collaborator or Meeting Owner.
Related Articles
Navigate to Meeting Page: learn how to navigate to the Boardable meeting page in order to see the agenda, comments, tasks, polls, join the meeting, etc.
Agenda — Upload Document: learn how to add / upload a document to the meeting agenda
Personal Agenda Notes: learn how to view and add documents from a group's page.
Agenda — Build and Edit: learn how to build an agenda from scratch or from a template, edit items, and move items around
Agenda — View and Print: learn the options to view an agenda (including PDF), and how to print it
Meeting Lists: Learn how to view a list or calendar grid of meetings via Boardable
How to Publish Meeting Materials: Learn how to release agenda, board packet, and meeting documents to invited members and observers.
Meeting Roles and Permissions: learn about the different types of meeting roles, such as Collaborator, and the permissions associated with that role.
Updating Meeting Role: learn how to change a user's meeting role.
Public Page: Learn how to share a meeting's materials and information to visitors who aren't logged in