TABLE OF CONTENTS
I. Blocked Camera or Microphone
If the error text below is displayed when trying to join a Boardable Video conferencing session, this means the browser's security settings block Boardable Video from accessing the camera or microphone.
Unblock your camera and microphone
To fix the problem, complete the instructions provided by the pop out.
II. Video blurring or Audio Delay / Lag
This is often caused by low bandwidth. Often, blurring is brief and resolves without intervention. If delays or blurred video feeds persist over time, please review the network capacity:
Click Network from the meeting options menu at the bottom of the conferencing screen
Meeting information panel opens on the right side of the conferencing screen, set to the Network tab
If this displays a network quality other than good, the experience of the call can be improved by switching to a different network connection.
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